Air purification solutions
Natéosanté: a comprehensive range of services* to support you
When you choose NatéoSanté Service Solutions, you are sure to benefit from recognised expertise and know-how covering the entire value chain of indoor air purification.
Indoor Air Quality Assessment
For a reliable assessment, Natéosanté provides you with:
➜ A complete sampling kit with simple, detailed instructions for use within everyone’s reach
➜ A technician who travels to your premises to take measurements and samples that are then sent to an independent laboratory.
➜ A clear and detailed analysis report
➜ Training to help you better understand your environment and the challenges of IAQ.
In order to determine the most suitable solution, our experts are at your disposal to:
➜ Undertake a comprehensive study of your needs based on your business system, the layout of your building, and your issues.
➜ Help you choose your equipment by providing you with all necessary technical information.
➜ Refer you to the most suitable solutions that will fully satisfy you.
Our qualified technicians will install your equipment:
➜ They will install, start up and configure every device, taking into account your needs.
➜ They will train users on the operation of the device and give them a clear and detailed user guide.
Repairs and customer service
Our experts will repair your equipment:
➜ Your devices are guaranteed for 3 years (parts and labour) with an option to extend the guarantee to 5 years.
In the event of a failure, they will be repaired as quickly as possible
For your convenience, NatéoSanté provides you with various maintenance contracts:
➜ Service call by a technician to resolve your equipment failures and at the same time, undertake preventive maintenance of your device.
➜ Telephone assistance by an expert technician
➜ Remote assessment (valid only for the EOLIS range)